Your Top Storage Questions, FAQs & Answered
What Storage Unit Sizes Do You Offer
We offer a variety of unit sizes to accommodate your needs, including smaller units for personal items and larger units for furniture and vehicles. Contact us for specific size availability
How Do I Know Which Size Storage Unit I Need?
Our team can help you determine the right unit size based on what you plan to store. We also have a size guide on our website to assist you in making the best choice.
What Is the Difference Between Drive-Up Storage and Climate-Controlled Units
Drive-up units are accessible directly from your vehicle, making loading and unloading easy. Climate-controlled units maintain a consistent temperature and humidity level, ideal for sensitive items.
How Secure Is My Storage Unit?
Our facility is equipped with security features such as gated access, surveillance cameras, and personalized gate codes to ensure your belongings are safe.
What Happens if I Miss a Payment?
How Do I Set Up Auto-Pay?
Can I Access My Storage Unit 24/7?
Yes, our facility offers 24-hour online access to your account, and our gate is accessible during extended hours for your convenience.
How Do I Get My Gate Code?
Your personalized gate code will be provided upon completing your lease agreement. Keep this code secure and do not share it with others.
What Items Are Prohibited in Storage Units?
Items such as hazardous materials, explosives, flammable liquids, and perishable goods are prohibited. Please refer to our full list of prohibited items in your lease agreement.
What Is the E-Lease Process?
Our e-lease process is quick and easy. Simply sign up online, review the terms, and sign your lease electronically. No need for in-person paperwork.
How Does the Auction Process Work?
If your account is significantly overdue, your unit may go to auction. We will notify you in advance and provide all necessary details before proceeding with the auction.